Terms & Conditions — jiya9 Gaming Platform

1 General Overview

Jiya9 (referred to as "we", "the platform", or "jiya9") is an online gaming platform offering casino games, slots, and Sports Betting services to users in Bangladesh. By using the jiya9 website or app, you are deemed to have fully accepted these terms and conditions.

These terms and conditions are governed by the applicable laws of Bangladesh. jiya9 is committed to maintaining an honest and transparent relationship with its users. We encourage you to read these terms carefully — if anything is unclear, please reach out to our support team.

2 Account Registration & Personal Information

A personal account is required to play games on jiya9. You must provide accurate and truthful information at the time of registration. Providing false or misleading information gives jiya9 the right to close your account at any time.

Only one account is permitted per person. Creating multiple accounts is a violation of our rules and may result in all associated accounts being suspended.

• You must provide your correct name, address, and phone number at the time of registration.
• Keeping your account password confidential is entirely your responsibility.
• Sharing or transferring your account to another person is strictly prohibited.
• Any changes to your registered details must be reported to jiya9 promptly.
• You may be required to submit documents for KYC verification.

3 Age Verification & Eligibility

Jiya9 strictly prohibits anyone under the age of 18 from participating in gaming activities. At the time of registration, you must confirm that you are at least 18 years old. jiya9 may request government-issued identification for age verification at any time.

The following individuals are not eligible to open an account on jiya9:

• Anyone under the age of 18.
• Anyone previously banned from jiya9.
• Officers, employees of jiya9, or their immediate family members.
• Residents of regions where online gaming is prohibited by law.

4 Deposit & Withdrawal Policy

All financial transactions on jiya9 are processed through secure, encrypted channels. We currently support deposits and withdrawals via bKash, Nagad, and Rocket.

• Minimum Deposit: BDT 500 per transaction.
• Minimum Withdrawal: BDT 1,000 per request.
• Withdrawal processing time: Typically completed within 5–30 minutes.
• The payment method used for deposits must match the method used for withdrawals.
• For suspicious transactions, jiya9 may require additional time to complete verification.

Jiya9 reserves the right to delay or reject any withdrawal request, particularly where fraud or money laundering is suspected. In such cases, the relevant authorities will be notified.

5 Bonus & Promotional Offers

Jiya9 regularly offers a variety of bonuses and promotional deals. Each bonus comes with specific terms detailed on the offer page. Accepting a bonus means you agree to all conditions associated with it.

• Welcome Bonus: 100% bonus on your first deposit (up to BDT 5,000). Wagering requirements apply.
• Reload Bonus: Up to 50% bonus on weekly deposits.
• Free Spins: Valid on selected slot games only. Expires in 7 days.
• Cashback: A portion of weekly losses is returned to the player.

If you attempt to claim the same bonus multiple times, or use multiple accounts to exploit the bonus system, jiya9 will immediately close all associated accounts and forfeit all bonuses and winnings.

6 Gaming Rules & Fair Play

All games on jiya9 are tested by independent third-party auditors and certified by an RNG (Random Number Generator). This means every spin and every card deal is completely random — no predetermined outcomes.

• RTP (Return to Player) information for all games is available in each game's info section.
• If a game is interrupted due to a technical issue, jiya9 will refund the stake for that round.
• In the event of any dispute regarding game rules, jiya9's decision shall be considered final.
• In Live Casino games, server logs will be reviewed in the event of a dealer dispute or any technical discrepancy.

Jiya9 takes responsible gaming seriously. We believe games are a form of entertainment, not addiction. That is why our platform offers bet limits, deposit limits, and self-exclusion options. To learn more, Responsible Play View page.

7 Prohibited Activities

The following activities are strictly prohibited on jiya9. Violations may result in immediate account termination and legal action:

• Using bots, scripts, or any automated software to play games.
• Attempting to collude or manipulate game outcomes.
• Using jiya9 for money laundering or any illegal financial activity.
• Operating multiple accounts under the same identity.
• Abusing the bonus system or exploiting offers against their intended terms.
• Harassing or threatening other users.
• Attempting to hack or carry out a cyberattack on jiya9's systems.

8 Account Suspension & Termination

Jiya9 reserves the right to suspend or permanently close an account without prior notice in the following circumstances:

• Where there is clear evidence of a Terms & Conditions violation.
• Where age verification fails or false information is proven.
• Where fraudulent activity is suspected.
• Account inactive for an extended period (more than 12 months).

You can also request to close your account at any time through jiya9's support team. Please make sure to withdraw any valid balance before closing your account.

9 Limitation of Liability

Jiya9 always strives to provide uninterrupted service. However, jiya9 will not be liable for losses or damages in the following situations:

• A game being interrupted due to loss of internet connection.
• Transactions delayed due to a fault in a third-party payment system.
• Service unavailability due to unplanned server maintenance.
• Loss caused by issues with the user's own device or network.

10 Right to Amend Terms & Conditions

Jiya9 reserves the right to update these terms and conditions at any time. For significant changes, users will be notified in advance via their registered email or app notification. Continued use of the platform after any changes constitutes acceptance of the updated terms.

If you have any questions or complaints regarding these terms and conditions, please contact our support team. We take every issue seriously and are committed to resolving it promptly.